Practical, people-centered ideas on management, engagement, and the people experience.
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Top Books on People Experience
If you want to deepen your understanding of people experience, these are the books we most often recommend to managers and executives. 👉 View the full list here: People Experience Reading List
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Black Friday
In the United States, the Friday immediately following Thanksgiving Day marks the beginning of the holiday shopping season. Every kind of retailer, regardless of size, vies to get customers into its stores using sales, discounts, and special offers. Before any promotion or sale begins, customers are bombarded with advertisements, mailings, and other promotional offers in…
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Giving Thanks
In the United States, today is Thanksgiving Day. For most Americans, it is a day spent with family, eating turkey, dressing, and pumpkin pie while watching the annual Macy’s Thanksgiving Day Parade and (American) football on TV. It is also a day to reflect on, acknowledge, and express our gratitude to others. Of the many…
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To Most Employees, Managers Are The Company
Employees consider managers to be the “face” of the Company because they interact with them the most each day. In this post, we’ll consider four best practices that direct supervisors can use to better engage employees. Care about your team Dale Carnegie’s Emotional Drivers of Employee Engagement infographic indicates “Employees who reported that their…
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Taming Your Inbox – Deleting, Answering, and Archiving Emails
This is the second of two posts discussing ways to improve email routines. The previous post focused on managing and creating emails. This post offers suggestions on how to manage the emails you receive. For some people, the goal is to clear their inbox completely each day. While that might be ideal, it may not…
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Taming Your Inbox – Managing and Creating Emails
In the next two posts we’ll discuss ways to improve your email routine. This post is about managing and creating emails. The next post will offer suggestions on how to handle the emails you receive. Managing Your Emails Email can consume a large amount of time each day. Most people constantly check their inbox…
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Step Away From Your Desk
Demanding workloads cause many managers to spend most of their day at their desk each day. As a result, managers often use more impersonal forms of communication with their direct reports. Email, instant messages, and phone calls replace face-to-face conversations simply because they are more practical. While these may seem to be the most efficient…