Practical, people-centered ideas on management, engagement, and the people experience.
-
Top Books on People Experience
If you want to deepen your understanding of people experience, these are the books we most often recommend to managers and executives. 👉 View the full list here: People Experience Reading List
-
Group 3: Employees Who Are Engaged
Previously, we focused on Groups 1 and 2: employees who are Actively Disengaged and those who are Not Engaged. In this post, we’ll examine the third and final group of company personnel – employees who are Engaged. “Engaged employees work with passion and feel a profound connection to their company. They drive innovation and…
-
Group 2: Employees Who Are Not Engaged
Group 2: Employees Who Are Not Engaged In the previous post, we stated that employee engagement focuses on three groups within an organization: people who are “Engaged,” those that are “Not Engaged,” and” employees who are “Actively Disengaged.” The Group 1: Employees Who Are Actively Disengaged post noted that according to Gallup’s State of the…
-
Group 1: Employees Who Are Actively Disengaged
When we talk about employee engagement, we focus on three groups of people within a company: those that are Engaged, Not Engaged, and Actively Disengaged. According to Gallup’s State of the American Workplace Survey, 70% of all employees are either “Not Engaged” or “Actively Disengaged;” only 30% are “Engaged.” To put each group in perspective,…
-
A Far Better Thing…
“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it…
-
Are Manager’s Obsolete?
Managers play a key role when it comes to employee engagement. In fact, it is well documented that the main reason employees voluntarily leave their jobs is not because of the company or their work – it’s because of their manager. Why are managers driving employees away? One answer might be The Peter Principle. In…
-
Tenet 10 – Honor Your Customer
LEADER’S GUIDE Overview This class helps participants Realize that Company goals cascade down to the individual level Honor your customers by recognizing the value and importance of change Understand how well the Company is meeting customer expectations Use the information below to enhance class discussions. Roles Manager – Help class participants recognize how…