Insights

Practical, people-centered ideas on management, engagement, and the people experience.

  • Top Books on People Experience

    If you want to deepen your understanding of people experience, these are the books we most often recommend to managers and executives. 👉 View the full list here: People Experience Reading List

  • Friday the 13th

    Do you suffer from Friggatriskaidekaphobia* also known as the fear of Friday the 13th? If so, today, December 13th, may not be your day. Not only is it a “Friday the 13th,” it is occurring in a year ending in “13”.   The fear associated with Friday the 13th is based on superstition – “that…

  • Completing The Picture

    The holidays in New York City offer a many unique activities.  This year Grand Central Terminal celebrates its 100th Anniversary with the Centennial Holiday Light Show. Every night, the three famous arched windows on the west side of the Main Concourse transform into colorful pictures. The 118 individual panes of glass in each of the…

  • Patience and Fortitude

    Patience and Fortitude are recognized around the world as the symbols of the New York Public Library.  For over 100 years, these two marble lion statues have flanked the entrance to the main library (Stephen A. Schwarzman Building) at Fifth Avenue and 42nd Street in Manhattan. While they had several other informal nicknames in the…

  • Email Management and Employee Engagement

    I have always been a little curious about how people manage their email inboxes.  After observing and discussing email management with coworkers and friends, I realized that it may be possible to understand a person’s level of engagement by seeing how they manage their email. In previous posts, we discussed Gallup’s State of the American…

  • Light Up Employee Engagement

    The Rockefeller Center Christmas Tree is recognized around the world as a symbol of the holiday season in New York City. The tradition first began in the early 1930s when construction workers erected a tree on the site of Rockefeller Center. This year, the Tree lights up on Wednesday, December 4, 2013. Tourists and New…

  • Cyber Monday

    In the mid-2000s, marketing professionals wanted to promote online shopping. Therefore, Cyber Monday, the Monday after Thanksgiving Day in the United States, was created.   Like Black Friday, online retailers use sales, discounts, and special offers to encourage people to shop via the internet. Cyber Monday and Employee Engagement have much in common when it comes…