Practical, people-centered ideas on management, engagement, and the people experience.
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The 8th Tenet of Better Engaged Employees – Create Value
The 8th Tenet of Better Engaged Employees is about creating value. What do we mean when we say ‘create value’? Creating value is the act of providing an extra feature or benefit that has little or no associated cost(s), is meaningful to the customer, and goes beyond the customer’s current level of expectation. Let’s look…
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Employee Engagement Briefing for Week of December 1 – 5, 2014
Below is a briefing on some interesting employee engagement articles, blog posts, books, etc. that I came across last week. Website: Economic Times (India) Article: Indian employees most engaged globally: Report Link: http://articles.economictimes.indiatimes.com/2014-11-30/news/56582875_1_indian-employees-gen-y-employees-job-stress Author: Editor Comment: Article looks at a BI Worldwide report and offers engagement percentage comparisons by country as well as…
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Employee Engagement Quotes from November 24 – 28, 2014
In case you missed them. Below are last week’s employee engagement quotes from @agtinengagement. Follow me to receive these daily quotes. I’m doing this because I want to do it better. — Walt Disney Start where you are. Use what you have. Do what you can. –Arthur Ashe We…
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The 7th Tenet of Better Engaged Employees – Skip Satisfaction, Exceed Expectations
The minimum requirement in order for any company to stay in business is to meet or satisfy customer expectations. Satisfaction is getting what is expected. Customers would have little reason to continue to do business with a company without this base level of service. Satisfied implies that the customer is content…for the moment. The company…
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Employee Engagement Briefing for Week of November 24 – 28, 2014
Below is a briefing on some interesting employee engagement articles, blog posts, books, etc. that I came across last week. Website: Forbes Article: Use These 5 Tips To Align Employees With Your Brand Link: http://www.forbes.com/sites/cherylsnappconner/2014/11/23/use-these-5-tips-to-align-employees-with-your-brand/ Author: Cheryl Conner Comment: “When employee image and behavior doesn’t mesh with the brand, it not only tarnishes…
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Employee Engagement Quotes from November 17 – 21, 2014
In case you missed them. Below are last week’s employee engagement quotes from @agtinengagement. Follow me to receive these daily quotes. I always like to look on the optimistic side of life, but I am realistic enough to know that life is a complex matter. – Walt Disney How dare you…