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The Engagement Equation

Most companies talk about engagement as if it’s something HR owns. In reality, engagement is an equation.

Organization × Manager × People

Each side carries influence, but the weight isn’t equal. Managers have the most direct impact because they translate company culture into daily experience. The best systems and benefits mean little if the people–manager relationship is strained or ignored.

The organization sets the conditions.
Managers activate those conditions through everyday behavior.
People decide how much of themselves to give in return.

When any part of the equation weakens, so does the result. HR can design programs, but if a manager doesn’t model care, recognition, or fairness, engagement never takes hold.

Everyday Moves
Understand where your daily actions fit into the engagement equation and the impact they have on others.

Start a conversation about what makes work feel engaging for your people and what gets in the way.

Choose one relationship this week to strengthen through feedback, recognition, or support.

Engagement thrives when everyone sees themselves as part of the equation. It’s built through alignment, not assignment. When organizations, managers, and people each own their role in shaping the experience, engagement stops being an initiative and becomes a shared outcome.

Which part of the engagement equation needs more attention where you work?

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