Skip to content A few years ago, I built a “Daily Points of Engagement” checklist to help managers stay intentional about the small actions that build trust and connection.
You don’t need all ten to make a difference. Start with one.
Engagement isn’t built in meetings or measured only in surveys. It’s built in the moments that fill a day.
Here are ten of those moments that matter most:
1. Say good morning.
2. Ask how people are doing, and listen.
3. Offer help before it’s requested.
4. Ask for input before decisions are made.
5. Recognize effort as it happens.
6. Share context, not just direction.
7. Ask what progress looks like today.
8. Give feedback that teaches, not just tells.
9. Say thank you , and mean it.
10. End the day by checking in, not checking out.
Everyday Moves
Start tracking your own engagement habits for a week. Notice when you naturally connect with people and when the day gets too busy to do it.
Ask your team what consistent actions from you make the biggest difference to their experience at work.
Choose one small behavior that signals appreciation or trust, and make it part of your routine until it becomes automatic.
The people–manager relationship shapes how people feel about coming to work each morning. When managers make engagement a daily discipline instead of an annual survey, they create consistency that builds trust, strengthens performance, and helps people end the day feeling seen.
Which of these daily points do you already practice, and which one will you try next?
