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People Experience Consulting

Your people experience is shaped by everyday moments — how people join, learn, connect, lead, and succeed. We help organizations strengthen these moments through practical, human-centered improvements to systems, expectations, communication, and manager support.

Instead of focusing only on engagement scores or one-off programs, we look at the structures and behaviors that shape how work really gets done — with a special focus on managers, hiring, onboarding, and the underlying conditions revealed through the PX Health Assessment™.

Manager & Executive Enablement

Managers influence 70% of the variance in team engagement.

Source: Gallup — State of the Global Workplace (2024)

Managers and executives shape more of the people experience than any program, policy, or platform. When they have the right clarity, tools, and support, teams feel it immediately — in communication, trust, performance, and retention.

Our work focuses on making it easier for managers and executives to lead well in the reality they’re in, not an idealized version of it.

  • Clarifying expectations and decision rights for managers and leaders.
  • Aligning communication patterns so messages are consistent and clear.
  • Supporting difficult conversations and performance expectations with practical tools.
  • Connecting manager behavior to the broader people experience strategy.

The outcome: managers and executives who are better equipped to support their people — and people who feel more confident in the leadership they work with every day.

Hiring Process Redesign

72% of candidates say the smoothness of the interview process affects their final job decision.

Source: SmartRecruiters — Recruiting & Candidate Experience Statistics (2024)

Hiring is often the first real experience someone has with your organization. If the process is confusing, inconsistent, or slow, the best candidates will opt out — and the ones who stay may begin with doubts.

We help you design a hiring process that is transparent, respectful, and efficient for both candidates and hiring managers.

  • Clarifying role expectations and success profiles before posting.
  • Streamlining stages, timelines, and communication touchpoints.
  • Ensuring interviewers are aligned on what they are evaluating and why.
  • Improving the candidate experience without overcomplicating the process.

The outcome: a hiring experience that builds trust, attracts stronger candidates, and sets the stage for a better people experience from day one.

Onboarding Redesign

Up to 20% of new hires leave within the first 45 days when onboarding is unclear or inconsistent.

Source: SHRM — Onboarding New Employees: Maximizing Success (2022)

Onboarding is one of the most critical phases of the people experience. It’s where new hires decide whether the reality of working with you matches what they were told — and whether they can see themselves staying.

We help you design onboarding that is structured, human, and realistic for your managers and teams to deliver.

  • Clarifying what a new hire should know, feel, and be able to do at key milestones.
  • Aligning managers, HR, and peers on their roles in the onboarding process.
  • Creating simple, repeatable structures instead of one-off onboarding “events.”
  • Building connection to the work, the team, and the organization’s purpose.

The outcome: new hires who ramp faster, feel supported, and are more likely to stay — and managers who feel better equipped to bring them on board.

PX Health Assessment™

70% of organizational change efforts fail due to unclear expectations, weak manager alignment, and cultural inconsistencies.

Source: McKinsey & Company — The Inconvenient Truth About Change Management (Updated 2021)

The PX Health Assessment™ is a research-backed diagnostic that evaluates the real conditions shaping your people experience — clarity, communication, accountability, culture integrity, and manager effectiveness.

Unlike traditional engagement surveys, it focuses on systems and behaviors, not just satisfaction. It gives you a precise view of where expectations break down, where political dynamics emerge, and where managers need more support.

  • Dual survey versions for employees and managers.
  • Seven core dimensions (including clarity, culture, accountability, and structure).
  • Sub-scores for political dynamics, reporting clarity, culture integrity, and manager capability.
  • Heatmaps to surface team-level patterns and risks.
  • A comprehensive PX Health Score™ and a 30/60/90-day action roadmap.

This assessment doesn’t measure happiness — it measures the conditions that support or hinder great work. It gives leaders a grounded, honest picture of what’s really happening and where to focus next.

Not Sure Where to Start?

Whether you’re seeing signs of strain in hiring, onboarding, manager effectiveness, or overall people experience, we can help you decide where to focus first.

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