Insights

If you want to deepen your understanding of people experience, these are the books we most often recommend to managers and executives. 👉 View the full list here: People Experience Reading List

𝐀𝐝𝐯𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭 𝐝𝐨𝐞𝐬 𝐧𝐨𝐭 𝐚𝐥𝐰𝐚𝐲𝐬 𝐦𝐞𝐚𝐧 𝐦𝐨𝐯𝐢𝐧𝐠 𝐮𝐩. When people hear the word “advancement,” they often think about promotions: title changes, bigger offices, larger teams. But for many people, 𝐩𝐫𝐨𝐠𝐫𝐞𝐬𝐬 𝐬𝐡𝐨𝐰𝐬 𝐮𝐩 𝐢𝐧 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐰𝐚𝐲𝐬 — 𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐢𝐧𝐟𝐥𝐮𝐞𝐧𝐜𝐞 , 𝐞𝐱𝐩𝐚𝐧𝐝𝐢𝐧𝐠 𝐬𝐤𝐢𝐥𝐥𝐬 , 𝐨𝐫 𝐭𝐚𝐤𝐢𝐧𝐠 𝐨𝐧 𝐦𝐞𝐚𝐧𝐢𝐧𝐠𝐟𝐮𝐥 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐭𝐡𝐚𝐭 𝐬𝐭𝐫𝐞𝐭𝐜𝐡 𝐭𝐡𝐞𝐢𝐫 𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 . 𝐏𝐫𝐨𝐯𝐢𝐝𝐢𝐧𝐠 𝐩𝐞𝐨𝐩𝐥𝐞 𝐰𝐢𝐭𝐡 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬…

𝐀𝐛𝐨𝐮𝐭 When people talk about engagement, three drivers dominate the conversation: the people –manager relationship, recognition & rewards, and learning & development. But there is a fourth driver that quietly shapes the people experience: 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐟𝐨𝐫 𝐚𝐝𝐯𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭 . 𝐎𝐧𝐥𝐲 𝟐𝟗 𝐩𝐞𝐫𝐜𝐞𝐧𝐭 𝐨𝐟 𝐩𝐞𝐨𝐩𝐥𝐞 𝐬𝐚𝐲 𝐭𝐡𝐞𝐲 𝐚𝐫𝐞 𝐯𝐞𝐫𝐲 𝐬𝐚𝐭𝐢𝐬𝐟𝐢𝐞𝐝 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞𝐢𝐫 𝐚𝐝𝐯𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 , 𝐲𝐞𝐭 𝟒𝟏…

𝟕𝟒% 𝐨𝐟 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬 𝐟𝐞𝐞𝐥 𝐭𝐡𝐞𝐲 𝐚𝐫𝐞𝐧 ’𝐭 𝐫𝐞𝐚𝐜𝐡𝐢𝐧𝐠 𝐭𝐡𝐞𝐢𝐫 𝐟𝐮𝐥𝐥 𝐩𝐨𝐭𝐞𝐧𝐭𝐢𝐚𝐥 𝐚𝐭 𝐰𝐨𝐫𝐤 𝐝𝐮𝐞 𝐭𝐨 𝐥𝐚𝐜𝐤 𝐨𝐟 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 (Middlesex University’s Institute for Work Based Learning). Think about what that means inside your company: nearly three out of four people in your company lack the opportunity to develop the skills, ideas, and energy that could…

Not all development feels like growth. Too often, companies roll out compliance -style learning and call it development. People see right through it. When development doesn’t connect to real skills, career paths, or personal goals, it breeds cynicism instead of engagement. When development feels like little more than a “check -the-box” requirement, people don’t see…

𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐟𝐚𝐢𝐥𝐬 𝐰𝐡𝐞𝐧 𝐢𝐭 𝐢𝐬 𝐨𝐧𝐞-𝐬𝐢𝐝𝐞𝐝 . Too often, companies expect people to “own their growth” without providing resources. Other times, organizations offer resources without asking what people actually want. Neither approach works. In reality, 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩 . People bring curiosity and effort, managers provide guidance and access, and organizations ensure the systems…

Learning isn’t just classroom or online training, and it isn’t always work -related . Some of the most 𝐯𝐚𝐥𝐮𝐚𝐛𝐥𝐞 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐡𝐚𝐩𝐩𝐞𝐧𝐬 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧 : shadowing a peer, collaborating across departments, or learning how another part of the company operates. 𝐒𝐨𝐦𝐞𝐭𝐢𝐦𝐞𝐬 𝐠𝐫𝐨𝐰𝐭𝐡 𝐜𝐨𝐦𝐞𝐬 𝐟𝐫𝐨𝐦 𝐨𝐮𝐭𝐬𝐢𝐝𝐞 𝐭𝐡𝐞 𝐫𝐨𝐥𝐞, through volunteer projects, networking, or personal interests that carry…