Insights

Practical, people-centered ideas on management, engagement, and the people experience.

  • Employee Engagement Intelligence Briefing: 2017.04.03 – 2017.04.07

    I’m Simpson…Gregory F Simpson, Agent In Engagement.  Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest updates.     “These assets have been declassified and should be distributed to fellow “Agents” for review.”     SPOTLIGHT ARTICLE The Impact of People Operations on Employee Lifetime Value Greenhouse: “At Greenhouse,…

  • Veteran Operative Employee Engagement Insights: 2017.04.03 – 2017.04.07

    I’m Simpson…Gregory F Simpson, Agent In Engagement. Below is a compilation of last week’s employee engagement related wisdom from noted experts. Follow @agtinengagement to stay current with the latest veteran operative employee engagement insights.       I’m doing this because I want to do it better. — Walt Disney     Start where you…

  • Employee Engagement Intelligence Briefing: 2017.03.27 – 2017.03.31

    I’m Simpson…Gregory F Simpson, Agent In Engagement.  Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest updates.     “These assets have been declassified and should be distributed to fellow “Agents” for review.”     SPOTLIGHT ARTICLE How to Improve Employee Lifetime Value Through Employee Experience Greenhouse: “In this…

  • Veteran Operative Employee Engagement Insights: 2017.03.27 – 2017.03.31

    I’m Simpson…Gregory F Simpson, Agent In Engagement. Below is a compilation of last week’s employee engagement related wisdom from noted experts. Follow @agtinengagement to stay current with the latest veteran operative employee engagement insights.       I always like to look on the optimistic side of life, but I am realistic enough to know…

  • Employee Engagement-Related Spotlight Articles of March 2017

    In March, our Employee Engagement Briefings highlighted 40 employee engagement-related articles. Here is a recap of the Spotlight Articles of March 2017.         9 Devastating Truths Undermining Your Employee Engagement Customer Think: “So what is the truth behind some of the common practices that so many call center leaders assume or think…

  • Employee Engagement Intelligence Briefing: 2017.03.20 – 2017.03.24

    I’m Simpson…Gregory F Simpson, Agent In Engagement.  Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest updates.     “These assets have been declassified and should be distributed to fellow “Agents” for review.”     SPOTLIGHT ARTICLE Why You Should Make Time for Self-Reflection (Even If You Hate Doing…