Practical, people-centered ideas on management, engagement, and the people experience.
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Employee Engagement and “The Customer Rules”
In the previous post, Employee Engagement and “Creating Magic,” I discussed Lee Cockerell’s book, Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney. Mr. Cockerell is a former Executive Vice President, Operations, Walt Disney World Resort and in this book he conveys the most important leadership lessons he learned during his sixteen…
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Employee Engagement Intelligence Briefing: 2015.05.04 – 2015.05.08
I’m Simpson…Gregory F Simpson, Agent In Engagement. Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest intelligence. “These assets have been declassified and should be distributed to fellow “Agents” for review.” SPOTLIGHT ARTICLE Website: Harvard Business Review Article: How Emotional Intelligence Became a Key Leadership…
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Veteran Employee Engagement Operative Insights: 2015.04.27 – 2015.05.01
I’m Simpson…Gregory F Simpson, Agent In Engagement. Below is a collection of veteran operative insights from the previous week. Follow @agtinengagement to stay current with the latest insights. “These assets have been declassified and should be distributed to fellow “Agents” for review.” Do what you do so well that they will…
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Be a “Mom” at Work: Employee Engagement and the 7 Characteristics of Being a Good Mother
“Happy Birthday, Supy!” yelled my team. It was lunchtime and my second-shift group surprised me with cake, a card, and balloons. Supy was one of the many nicknames they gave me during my tenure. The others were Walt Disney, Jr., Non-boss, and G. I loved them all. That night, I gained another nickname; one that…
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Employee Engagement Intelligence Briefing: 2015.04.27 – 2015.05.01
I’m Simpson…Gregory F Simpson, Agent In Engagement. Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest intelligence. “These assets have been declassified and should be distributed to fellow “Agents” for review.” SPOTLIGHT ARTICLE Website: Gallup Article: Companies Are Missing Opportunities for Growth and Revenue Link: http://www.gallup.com/businessjournal/182912/companies-missing-opportunities-growth-revenue.aspx?utm_source=WWWV7HP&utm_medium=topic&utm_campaign=tiles Authors:…
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Veteran Employee Engagement Operative Insights: 2015.04.20 – 2015.04.24
I’m Simpson…Gregory F Simpson, Agent In Engagement. Below is a collection of veteran operative insights from the previous week. Follow @agtinengagement to stay current with the latest insights. “These assets have been declassified and should be distributed to fellow “Agents” for review.” The way to get started is to quit talking and begin…