One of the ways to stay current on employee engagement and employee experience topics is through reading books. In 2018, I completed 22 such books. Here is a link to the entire 2018 Agent In Engagement Reading List. From those books, I identified 9 employee engagement-related favorites. Rather than try to rank these selections, I’ll discuss them in the order in which they were read. In Part 1, we spotlighted the 5 favorite books from the first half of 2018. Below, in Part 2, we highlight the remaining 4 selections that were completed from July – December. As I do [...]