AI is the next frontier of manager development.
Managers are being asked to coach, communicate, analyze data, and design experiences all at
once. AI can help them do all of it better if they know how to use it well.
BCG’s AI at Work 2025 survey found that 72 percent of employees are now regular users of
generative AI, yet only 36 percent feel they’ve received enough training to use it effectively.
That gap highlights a growing reality: AI will not replace managers, but it will reward the ones
who learn to use it well.
Today, AI can already summarize feedback trends, suggest development ideas, and flag early
signs of disengagement. But the real value comes when managers bring their own context,
empathy, and judgment to what AI surfaces .
Everyday Moves
Use AI to prepare for your next 1:1 by summarizing recent feedback or engagement data and
identifying one question worth asking.
Treat AI as a reflection partner. Ask it to challenge your thinking or reframe a message, then
decide what fits your context.
Add AI literacy to your own growth plan this quarter. Experiment, learn, and share what
works with your people.
The next phase of manager development will depend on how well managers use technology
to enable others. AI is not a replacement for judgment or empathy; it’s a tool that amplifies
both. Managers who use it to understand, support, and grow their people will set the
standard for the future of work.
What’s one way AI could help you show up as a better manager today?