The 6th Tenet of Better Engaged Employees – Know Your Customer and You’ll Be Rewarded

By |2015-11-10T14:51:04-05:00November 26, 2014|Employees, Managers, Sr. Leadership|Comments Off on The 6th Tenet of Better Engaged Employees – Know Your Customer and You’ll Be Rewarded

In Tenet 1 – Customer Make the Rules, we identified the different types of customers with which we come in contact. Let’s dig a little deeper and discuss customer demographics.   For this Tenet, you will need to collect quantitative data and relevant facts from Company publications such as the Company’s Annual Report, discussions with Company executives, etc. If there is little or no statistical data available for the questions below, focus on the qualitative information to which you have access.   To begin, how many customers does the Company have? Where are they located? Can you provide a breakdown [...]