Category Archives: Book Reviews

There is No “Good Enough” Anymore

The Difference: When Good Enough Isn't Enough by Subir Chowdhury - employee engagement

I recently read The Difference: When Good Enough Isn’t Enough1 by Subir Chowdhury. It resonated with me given his focus on creating a caring mindset.  In the context of employee engagement, I’m providing some highlights of the book so you’ll have the tools you need to create a caring mindset.

 

 

 

Introduction

“This book is aimed at overcoming a fallacy that too many of us, in today’s hectic, demanding times, have succumbed to – that good enough is good enough. What I have found, in my decades of work with many of the top leaders in business, is that we have to do better than good enough. We have to strive for excellence. And that process and way of thinking all begins with developing a caring mindset.”2

 

A Caring Mindset

Where a caring mindset prevails, the truth is valued, people strive to understand one another, concessions are resisted in favor of seeking the best possible results or outcome, and people recognize that quality is everyone’s business.”3

“We are suffering an epidemic of dissatisfaction with our organizations and the institutions that we rely on. This epidemic is driven by a nationwide mindset of indifference.”4

“Where an indifferent mindset prevails, truth is elusive. People no longer strive to understand one another’s point of view. Concessions are accepted because they are easier to deal with than seeking the best possible result. Blaming others is the norm, and people are satisfied with a good-enough result rather than exceptional results.”5

“There are four facets of the caring mindset – what I sum up as the difference.”6 It is a list that gives us a useful and memorable acronym: STAR.”7

 

S: Being Straightforward

“As adults, adopting a caring mindset is a life choice we make. It requires honesty, openness, candor and straightforwardness in every conversation and interaction we have – with colleagues, bosses, and customers, with friends and family.”8

People tend to act less straightforward out of either greed, fear, or pride.”9

  • Greed: “Personal fulfillment is not about achieving financial wealth alone; it is about self-respect and personal integrity.”10
  • Fear: “Openness and transparency decrease exponentially. We hide the truth or fake our emotions.”11
  • Pride: “Ego.” “Too often senior leaders don’t acknowledge their problems. And when they do, they hide them.”12

 

T: Being Thoughtful

Being thoughtful is a two-step process. The first step involves listening: at work, to your customers and your employees; at home, to your spouse and to your children; in your personal life, to your doctor, elders, trusted friends, or experts.”13

Listening to others purposefully involves not just hearing what they have to say, but trying to put yourself in their shoes. It involves empathy and understanding.”14

“Empathy requires that your attempt to identify with the feelings, thoughts, or attitudes of another person.” “There are four aspects to empathy.” 15

  • Understanding16
  • “We must make sure that everything in our lives is not about me; it must be about someone else.”17
  • “Each of us is but a very tiny speck in the universe”18
  • “Kindness is an action. It is the doing part of empathy.”19

A: Being Accountable

“I use the term being accountable to mean accepting responsibility for one’s actions or inaction, in matters for which you are obligated or answerable.”20

There are five factors involved in being accountable: (1) being aware that something needs to be done, (2) taking personal responsibility for it, (3) making a choice or decision to act, (4) thinking deeply about the potential consequences of that choice, and (5) setting high expectations.”21

R: Having Resolve

“Resolve means having the passion, determination, and perseverance to find a solution to a problem or improve a situation. To me resolve requires humility and a willingness to change.”22

 

 

Summary

“Practicing a caring mindset is first and foremost about selflessness, about making a difference for others.” 131 “The STAR system is not a step-by-step process. You don’t need to embrace, practice, and develop the four aspects of a caring mindset in any particular order. But you do need to practice and incorporate them all to create a caring mindset.”23

 

 

 

In what ways can you be more straightforward, thoughtful, accountable, and resolute?  What are your thoughts on Subir Chowdhury’s STAR system?

 

 

1 Chowdhury, Subir. The Difference: When Good Enough Isn’t Enough. 1st ed. New York: Crown Business, 2017. Print.
2 Ibid., p. 12.
3 Ibid., p. 34
4 Ibid., p. 36
5 Ibid., p. 34
6 Ibid., p. 36
7 Ibid., p. 37
8 Ibid., p. 47
9 Ibid., p. 50
10 Ibid., p. 51
11 Ibid.
12 Ibid., p. 53
13 Ibid., p. 64
14 Ibid., p. 65
15 Ibid., p. 72
16 Ibid
17 Ibid., p. 74
18 Ibid., p. 76
19 Ibid., p. 79
20 Ibid., p. 81
21 Ibid., p. 83
22 Ibid., pgs. 102-103
23 Ibid., pgs. 130-131

 

 

Let’s Engage! 

I’m Agent in Engagement Simpson…Gregory F Simpson.

Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.

Photo of Gregory F SimpsonYou can follow me @agtinengagement.
Email me at g…@a…t.com.
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.
Learn more about me at gregoryfsimpson.com.

 

P.S.  First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.

Other recent Agent in Engagement data/reports by Agent Gregory F Simpson:

 

 

 

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Filed under Book Reviews, Employees, Managers, Sr. Leadership

2016: A Year In Review – Demonstrating Engagement Through an Infographic

Agent in Engagement Banner with 4 TargetsHow do you demonstrate your engagement? Engagement isn’t the sole responsibility of the company for which you work. You, as an individual, have a responsibility as well.

 

When I considered this, I came up with a plan to start tracking my professional and personal development activities outside of the workplace.

 

Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.

– H. James Harrington

 

 

After reviewing the information I collected, I decided to create an infographic or “a visual image such as a chart or diagram used to represent information or data.”1 The result was a means to illustrate the professional and personal development activities in which I engaged throughout the year. I began creating these annual infographics in 2013. If you are interested in doing the same, you can learn about the process I used by reading Continuing to Engage Through the Infographic.

 

Today, I’m releasing my fourth infographic: Gregory F Simpson – Agent In Engagement 2016: A Year In Review [Infographic]

Click here for the 2013 – 2016 infographics in pdf format:
Agent In Engagement 2013: A Year In Review [Infographic]
Agent In Engagement 2014: A Year In Review [Infographic]
Agent In Engagement 2015: A Year In Review [Infographic]
Agent In Engagement 2016: A Year In Review [Infographic]

 

What do think about my 2016 infographic? Given the number of activities and accomplishments I recorded, I was forced to prioritize the items to include. For example, I attended 40+ hours of webinars and 200+ hours of classes/lectures on professional development topics yet was not able to include that as a section given the limited space available.

 

Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less challenges, wish for more wisdom. The major value in life is not what you get. The major value in life is what you become. Success is not to be pursued; it is to be attracted by the person you become.

– Jim Rohn

 

I find this exercise very enlightening because it allows me to get an overview of how I spend my time. I can evaluate my success in achieving the goals I set for myself in 2016 as well as better focus on what I need to accomplish in 2017.

 

 

What do you think about using an infographic to tell your story? What do you do in terms of professional and personal development?

 

 

1 “infographic.” OxfordDictionaries.com. Oxford, 2014. Web. 26 Feb. 2014.

 

 

Let’s Engage! 

I’m Agent in Engagement Simpson…Gregory F Simpson.

Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.

Photo of Gregory F SimpsonYou can follow me @agtinengagement.
Email me at g…@a…t.com.
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.
Learn more about me at gregoryfsimpson.com.

 

P.S.  First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.

Other recent Agent in Engagement data/reports by Agent Gregory F Simpson:

 

 

 

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Filed under Book Reviews, Conferences, Employees, Infographic, Managers, Sr. Leadership

Employee Engagement Intelligence Briefing: 2017.02.13 – 2017.02.17

Declassified folder - Wikimedia CommonsI’m Simpson…Gregory F Simpson, Agent In Engagement.  Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest updates.

 

 

“These assets have been declassified and should be distributed to fellow “Agents” for review.”

 

 

SPOTLIGHT ARTICLE

How to Recognize Quiet Leaders: Susan Cain Q+A (Part 1)

Globoforce: “To learn more about developing introverted leaders, we talked to the expert – author and WorkHuman speaker Susan Cain. In part one of our Q&A, we talk about what it means to be an introvert, the qualities that make introverts exceptional leaders, and the best ways to recognize and reward the introverts on your team.”

 


 

 

 

How to Hire the Right Person

New York Times: “Over the course of speaking with almost 500 leaders for my weekly “Corner Office” series, I’ve asked every one of them, “How do you hire?” Their answers are always insightful because after years of interviewing countless job candidates, they’ve learned the best approaches to help them get right to the core of who a candidate is and how he or she will work with a team. Learn the strategies these chief executives have developed through trial and error to help you go beyond the polished résumés, pre-screened references and scripted answers, to hire more creative and effective members for your team. And if you’re on the other side of the job hunt, you can gain insight on what your interviewer is really looking for in a candidate.”

 

 

 

Cost-Effective Strategies for Better Engaging Your Middle Market Employees: An Interview with Author and Employee Engagement Expert Francesca Gino

National Center for the Middle Market: “The NCMM spoke with Gino recently about cost-effective strategies middle market companies can use to better engage their workforce.  What follows is an edited transcript of our discussion. To hear the full conversation, you can listen to our “Expert Perspectives” podcast embedded at the end of this interview.”

 

 

Engagement Weekly: What Happened to Employee Engagement?

Allen Communication: “Learn about the latest in employee engagement within various industries. This week’s influential authors look at how employee engagement could be on the decline, and some ways in which we can stop that from happening.”

 

 

 

Four Telltale Signs Of A Disconnected Organization

Digitalist Magazine: “Most leaders appreciate the importance of leadership, culture, and engagement within their organizations. While they may not consciously think about the impact on individuals from a human perspective, managers sense these concepts are critical to healthy organizational performance. However, these three areas are often addressed individually, as if one doesn’t interact with the others. This leads to a disconnected organization.”

 

 

 

Simple Steps To Improving Employee Engagement

Get Hppy: “But how does one create a more engaged workforce? That is the, sometimes, million dollar question, and the very question we hope to answer for you.”

 

 

 

A Psychologist Finally Explains Why You Hate Teamwork So Much

Fast Company: “It’s partly your personality, and partly the role that you’re trying to shoehorn it into.”

 

 

 

Being Engaged at Work Is Not the Same as Being Productive

Harvard Business Review: “While many studies suggest that increased employee engagement leads to improved business results in aggregate, a deeper look at the data suggests that this may not always be true at an individual level.”

 

 

 

How to Help Recognition Stick with Collaborative Tools

Bonusly: “In this age of the empowered employee, it’s important for companies to create and nurture a culture of recognition that inspires employees to devote their time, skills, and brain power to help an organization succeed. It’s a two-way street where employees and leaders need to keep an open dialog around expected behaviors and results. That’s why many companies are turning to modern recognition platforms to adapt to this trend. But is it enough to simply implement and launch a platform without integrating it into the broader digital culture of the organization?”

 

 

 

‘People Analytics’ Can Save You From Costly H.R. Mistakes

Entrepreneur: “Here are five of those mistakes, just to start. Interested yet?”

 

 

 

 

Fellow Agents, what are your thoughts on this intelligence? What do you have to add?  What other sources should be consulted? Make entries in the comments log below.

 

 

Let’s Engage! 

I’m Agent in Engagement Simpson…Gregory F Simpson.

Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.

Photo of Gregory F SimpsonYou can follow me @agtinengagement.
Email me at g…@a…t.com.
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.
Learn more about me at gregoryfsimpson.com.

 

P.S.  First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.

Other recent Agent in Engagement data/reports by Agent Gregory F Simpson:

 

 

 

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Filed under Book Reviews, Employees, Managers, Social Media

Top 8 Books from the 2016 Agent In Engagement Reading List

Stack of Employee Engagement BooksOne of the ways in which I stay current on employee engagement topics is through reading employee engagement-related books. In 2016, I completed 29 such books.  While I’ve highlighted my 8 favorite books below, here is a link to the entire 2016 Agent In Engagement Reading List.

 

As I do each year, let me tout the benefits of using your local public library. This free and accessible public service is paid for, in part, by your tax dollars and offers a wealth of interesting and informative selections. If, by chance, the book you wish to read is not available through the library, please be environmentally responsible and purchase a used or digital version.

 

Rather than try to rank these selections, I’ll discuss them in the order in which they were read.

 

 

Originals: How Non-Conformists Move the World – Adam Grant  

(Completion date: 2/21/2016)

 

 

 

Each of us can influence and change our world in a way that positively impacts the present and the future.1 “Becoming original is not the easiest path in the pursuit of happiness, but it leaves us perfectly poised for the happiness of pursuit.”2

 

 

 

 

Superbosses: How Exceptional Leaders Master the Flow of Talent Sydney Finkelstein

(Completion date: 3/9/2016)

 

In Superbosses3, Sydney Finkelstein “explores the characteristic behaviors of the world’s most effective bosses, upending conventional best practices and presenting a new, comprehensive paradigm for talent development.”4

You can read some of my key takeaways in, What Can You Learn From the Superboss Playbook?

 

 

 

 

Firms of Endearment: How World-Class Companies Profit from Passion and Purpose Rajendra Sisodia, David Wolfe,& Jagdish N. Sheth

(Completion date: 4/14/2016)

Firms of endearment (FoEs)5 strive through their actions to meaningfully engage all stakeholder groups — customers, employees, partners, communities and shareholders. No group is greater than or less than another its importance to achieving company goals and objectives. “[Firms of Endearment] leaders think in unitive fashion, approaching their tasks with holistic vision in which all players in the game of commerce are interconnected and significant.”6

 

 

 

 

Everybody Matters: The Extraordinary Power of Caring for Your People Like FamilyBob Chapman and Raj Sisodia

(Completion date: 5/4/2016)

“Our responsibility as leaders, be it in business, the military, in government, or in education, is to create an environment where people can discover their gifts, develop their gifts,share their gifts, and be recognized and appreciated for doing so – which creates an opportunity for them to have a more meaningful life, a life of purpose in which they feel valued and get a chance to be what they were brought onto this earth to be.”7

 

 

 

 

Grit: The Power of Passion and PerseveranceAngela Duckworth 

(Completion date: 5/12/2016)

 

 

To develop grit, you must be deliberate in creating a daily habit of connecting what you are doing to your purpose.8 “It was this combination of passion and perseverance that made high achievers special. In a word, they had grit.”9

 

 

 

 

To Pixar and Beyond: My Unlikely Journey with Steve Jobs to Make Entertainment History Lawrence Levy  

(Completion date: 11/14/2016)  

 

Lawrence Levy, a former Silicon Valley attorney, recounts Pixar’s journey from the making of Toy Story through the acquisition by The Walt Disney Company.  This is a fascinating look behind the scenes at the making of a company.10 If you’ve read Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration11 by Ed Catmill with Amy Wallace, you’ll enjoy this ride.

 

 

 

 

Making Work Work: The Positivity Solution for Any Work Environment Shola Richards

(Completion date: 12/3/2016)

 

Shola Richards is on a mission to create a meaningful and long-lasting positive change in the working world. He has founded a workplace positivity movement to end generations of unchecked toxicity, bullying, and professional suffering. His work focuses on the three pillars of respect: Respectful communication, Respect for the individual, and Respect for the team.12

 

 

 

 

Carrots and Sticks Don’t Work: Build a Culture of Employee Engagement with the Principles of RESPECT – Paul L. Marciano

(Completion date: 12/30/2016)

 

Paul L. Marciano takes us on a journey of employee motivation. In that journey, he discovers that tradition recognition and rewards programs weren’t motivating employees. His focus turned to employee engagement and he developed the RESPECT Model. This model identifies seven engagement drivers that form the acronym RESPECT.13

 

 

 

What are your thoughts on these selections? What were your favorite books of 2016? Which books would you recommend?

 

 

1 Grant, Adam M. Originals: how non-conformists move the world. NY, NY: Viking, an imprint of Penguin Random House LLC, 2016. Print.
2 Ibid., Pg.243.
3 Finkelstein, Sydney. Superbosses: How Exceptional Leaders Master the Flow of Talent. New York: Portfolio/Penguin, 2016. Print.
4 Ibid. Pg. 9.
5 Sisodia, Rajendra, David B. Wolfe, and Jagdish N. Sheth. Firms of endearment: how world-class companies profit from passion and purpose. Upper Saddle River: Wharton School Pub., 2007. Print.
6 Ibid., p. xxx.
7 Chapman, Bob, and Rajendra Sisodia. Everybody matters: the extraordinary power of caring for your people like family. NY, NY: Portfolio/Penguin, 2015. Print. Pg. 68.
8 Duckworth, Angela. Grit: The Power of Passion and Perseverance. N.p.: Vermilion, 2016. Print.
9 Ibid., Pg. 8.
10 Levy, Lawrence. To Pixar and beyond: my unlikely journey with Steve Jobs to make entertainment history. Boston: Houghton Mifflin Harcourt, 2016. Print.
11 Catmull, Ed, and Amy Wallace. Creativity, Inc. Overcoming the Unseen Forces That Stand in the Way of True Inspiration. N.p.: Random House Publishing Group, 2014. Print.
12 Richards, Shola. Making work work: the positivity solution for any work environment. New York: Sterling Ethos, 2016. Print.
13 Marciano, Paul L. Carrots and Sticks Don’t Work: Build a Culture of Employee Engagement with the Principles of RESPECT . N.p.: McGraw-Hill Education, 2010. Print.

 

 

Let’s Engage! 

I’m Agent in Engagement Simpson…Gregory F Simpson.

Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.

Photo of Gregory F SimpsonYou can follow me @agtinengagement.
Email me at g…@a…t.com.
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.
Learn more about me at gregoryfsimpson.com.

 

P.S.  First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.

Other recent Agent in Engagement data/reports by Agent Gregory F Simpson:

 

 

 

Disclosure of Material Connection: The links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. Regardless, I only reference products or services I use personally and believe will add value to my readers. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

 

 

 

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Filed under Book Reviews, Employees, Managers, Sr. Leadership

Top 5 Most-Viewed Agent In Engagement Thought Articles of 2016

2016 calendar - Thought Articles - BSGStudio via all-free-downloadAs 2016 gets underway, it’s time for our annual countdown of the most popular thought articles of the past 12 months. There were 155 Agent In Engagement posts in 2015 and your visits determined the top 5 most-viewed posts of the year. For reference, you’ll find a link to each article, as well as a brief synopsis of its content. Note: The #1 and #2 articles received 3X as many views as the other articles in the Top 5. Here they are in reverse order:

 

#5. Office Politics: A Good Thing?

Office politics aren’t good for any company. By considering office politics as a form of feedback, you can identify potential development opportunities and limit the impact they have on your employees, company, and customers.

 

 

#4. Focus On the Top 10 Daily Points of Engagement

Implementing an employee engagement initiative can seem overwhelming for some companies.  This post will look at how managers can begin to hold themselves accountable for achieving daily points of engagement with their direct reports.

 

 

#3. March Forth on Employee Appreciation

March Forth is a day to “remember that thoughts have to be turned into actions and that to succeed one has to set a course and march forth toward it.”1 While today gives you the opportunity to reflect on all aspects of your life, I want to encourage you to focus on your engagement in the workplace. Specifically, how can you become more engaged at work and how can you better engage your direct reports, coworkers, clients, and community?

 

 

#2. Stop Talking About Discretionary Effort!

Discretionary effort shouldn’t be talked about as the goal of employee engagement. It is the outcome of engaged employees.

 

 

#1. Top 10 Books from the 2015 Agent In Engagement Reading List

2015 introduced me to many more interesting employee engagement – related books. Of the 38 books I completed (2015 full reading list), I have selected my 10 favorite books to share with you.

 

 

 

We thank our readers and subscribers for making 2016 a great year! Let’s continue to engage in 2017!

 

 

What are your thoughts on these selections? Which was your favorite? Did you have a favorite post that didn’t make the top 5?

 

 

Let’s Engage! 

I’m Agent in Engagement Simpson…Gregory F Simpson.

Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.

Photo of Gregory F SimpsonYou can follow me @agtinengagement.
Email me at g…@a…t.com.
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.
Learn more about me at gregoryfsimpson.com.

 

P.S.  First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.

Other recent Agent in Engagement data/reports by Agent Gregory F Simpson:

 

 

 

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Filed under Book Reviews, Employees, Managers, Sr. Leadership

[Book Summary] O Great One!: A Little Story About the Awesome Power of Recognition   

O Great One!: A Little Story About the Awesome Power of Recognition by David Novak and Christa Bourg [Employee Engagement]Billed as “a little story about the awesome power of recognition,”1 O Great One! by David Novak and Christa Bourg is a business fable that reminds us all about what drives us at work…and at home.

 

The story begins at home with a personal need for recognition.  David Novak was about to become a grandfather and was wrestling with what he wanted to be called.  He wanted something different and came up with “OGO,” which stands for “O Great One.”  The name stuck.

 

The story uses the concept of OGO and takes place in a work context.  It begins with the appointment of Jeff Johnson to CEO of his family business. It’s a role that his grandfather and father held at The Happy Face Toy Company. Previously uninterested in being part of the family business, Jeff returns after the sudden death of his father. The Board reluctantly hires him after he tells them that they can fire him if he can’t turn the business around in one year.

 

As Jeff gets to know his leadership team and the company’s remote sites, he discovers the power of recognition may be the key to turning the struggling company around.  He decides to focus all of his efforts on building a culture of recognition with the company. He starts with one of the remote sites and with his direct reports.

 

As the story progresses, he and his team develop 10 Guiding Principles for Inspiring OGOs:

 

“Principle #1: People won’t care about you if you don’t care about them.”2
You have to build trust and demonstrate your respect and appreciation for people before you can expect anything from them.

 

“Principle #2: The best way to show people you care is to listen to them.”3
Don’t just hear what they are saying; listen and engage with them.

 

“Principle #3: A great idea can come from anywhere.”4
Everyone is a potential source of ideas. Be careful not to discount anyone’s contributions.

 

“Principle #4: Recognize great work and great ideas whenever and wherever you see them.”5
Recognition should take place in the moment and be heartfelt.

 

“Principle #5: Make recognition a catalyst for results.”6
Recognize what you want to see more of in your business.  Specifically, recognize those who directly impact your businesses goals and objectives.

 

“Principle #6: Make it fun.”7
Recognition should be fun for everyone, not just the person being recognized.

 

“Principle #7: Make it personal.”8
Putting thought into how you  recognize someone gives it more meaning and makes it more memorable.

 

“Principle #8: Recognition is universal.”9
Everyone wants to be recognized no matter who or where they are.

 

“Principle #9: Giving recognition is a privilege.”10
You have the opportunity to make people feel great about themselves.

 

“Principle #10: Say thank you every chance you get.”11
These two little words are powerful and cost nothing to use.

 

 

These 10 Principles seem to be common sense and yet millions of people are disengaged at work.  Focusing on recognition could be a way to re-engage those people. Start by focusing on one of the Principles above and as it becomes a habit, add another, and another.  While it takes work to form a habit, the results will be worth it.

 

 

 

What are your thoughts on the 10 Principles of Recognition?  Which of them are easy for you and which will require some dedicated focus?

 

 

 

1 Novak, David, and Christa Bourg. O Great One!: A Little Story About the Awesome Power of Recognition. New York, NY: Portfolio, 2016. Print.
2 Ibid., p.209
3 Ibid.
4 Ibid., p.210
5 Ibid.
6 Ibid.
7 Ibid., p.211
8 Ibid.
9 Ibid.
10 Ibid., 212
11 Ibid.

 

 

Disclosure of Material Connection: The links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. Regardless, I only reference products or services I use personally and believe will add value to my readers. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

 

 

Let’s Engage!

I’m Agent in Engagement Simpson…Gregory F Simpson.

Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.

Photo of Gregory F SimpsonYou can follow me @agtinengagement.
Email me at g…@a…t.com.
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.
Learn more about me at gregoryfsimpson.com.

 

P.S.  First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.

Other recent Agent in Engagement data/reports by Agent Gregory F Simpson:

 

 

 

Comments Off on [Book Summary] O Great One!: A Little Story About the Awesome Power of Recognition   

Filed under Book Reviews, Employees, Managers, Sr. Leadership