Below is a briefing on some interesting employee engagement articles, blog posts, books, etc. that I came across last week.     Website: Harvard Business Review Blog Article: To Change Employee or Customer Behavior, Start Small Link: http://blogs.hbr.org/2014/09/to-change-employee-or-customer-behavior-start-small/ Authors: John Beshears and Francesca Gino Comment: “While the suggestion to change an organizational process often evokes fears of a costly, drawn-out campaign requiring a deep level of support from a lot of different internal and external constituencies, it turns out that very simple interventions can produce powerful changes for individuals and organizations.”     Website: Globoforce Article: The Incredible Impact of [...]