Demanding workloads cause many managers to spend most of their day at their desk each day.  As a result, managers often use more impersonal forms of communication with their direct reports. Email, instant messages, and phone calls replace face-to-face conversations simply because they are more practical. While these may seem to be the most efficient and easiest ways to communicate, they can be detrimental to employee engagement. If we, as managers, are to engage employees, we cannot hide from them. We must be visible, present, and available in order to interact with them. Employee engagement, by definition, requires an emotional [...]