DECLASSIFIED - Wikimedia CommonsI’m Simpson…Gregory F Simpson, Agent In Engagement.  Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest updates.

 

 

“These assets have been declassified and should be distributed to fellow “Agents” for review.”

 

 

 

SPOTLIGHT ARTICLE

The One Sentence Employee Engagement Course: 20 Words To Gain Emotional Commitment

Forbes: “The idea of a one-sentence employee engagement course is intended to cut through this noise. To make things as simple and as actionable as possible. Just 20 words. Words that I’ve seen work miracles in countless organizations.”

 


 

 

 

What Happens to Me When You are Recognized?

Recognize This!: “Research is split on what happens to the motivation of people who see others get recognized. One solution is to simply recognize everyone.”

 

 

 

Emotion tracking among tools tipped to successfully measure engagement

Conference & Incentive Travel: “As Return on Engagement (ROE) becomes an increasingly key objective for event planners, there’s a renewed focus on emotion tracking technology and engagement surveys in the industry.”

 

 

 

Five things we’re still getting wrong with engagement

CIPD (UK): “At Oracle’s Modern HCM Experience conference in London last week, professionals gathered to dispel some of the myths around engagement.”

 

 

 

Little Change in US Employee Engagement in January

The Financial: “The slightly improved level of employee engagement that persisted in the U.S. workforce in 2015 continued in January. Gallup categorized nearly a third of workers last month — 32.5% — as engaged in their jobs. Employee engagement has not fallen below 32.0% since August of last year.”

 

 

 

The Lamest Things Bosses Make Employees Do

Inc.: “As a boss, you have a lot of power. But you need to be smart about how you use it. Here are seven things you need to avoid.”

 

 

 

Gamification Revs Up Employee Engagement and Business Performance in Contact Centers

Inside ARM: “One approach that is demonstrating measurable effectiveness in driving employee engagement to greater levels while simultaneously helping contact center organizations meet the unique demands of a modern workforce is gamification.”

 

 

 

The End of Management as We Know It: Q&A with Dr. Gary Hamel (Part 1)

Globoforce: “We recently spoke with Gary to get his insights on management, leadership, social recognition, and the human workplace. And because Gary had so much insightful content to share, we’re publishing this Q&A in a three-part series. In Part 1, Gary shares common challenges he sees organizations facing today and how leadership needs to change to meet those challenges.”

 

 

 

 

How Employees Can Make or Break Engagement for Their Team

Tiny Pulse: “Employees in the industries with the highest happiness scores report having great people around them on the job. Take a look at how they compare to employees from the industries with the lowest happiness scores.”

 

 

 

100 Useful Phrases for Performance Reviews

Tiny Pulse: “So here’s a helpful list of 100 phrases — based off the book Effective Phrases For Performance Appraisals — that you should start including in your performance reviews. Keep in mind that these are starter phrases and you should be specific when you’re writing any feedback for reviews.”

 

 

 

You don’t need fancy perks to motivate employees

The Globe and Mail (Canada): “For [BC Lottery Corporation], employee engagement is driven by our cultural drivers of collaboration, embracing change, customer focus, and trust. These facets of our corporate culture are brought to life, not by serving beer, but by creating opportunities for professional development for our people and by promoting from within whenever possible.”

 

 

 

Employee Engagement Six Ideas That May Surprise You

Contact Centres: “Stephen Pace of SJS Solutions looks at how increasing employee perceptions and allowing them to buy in to your company can be creative, fun and surprising.”

 

 

 

5 Goals You Need When Taking Over as Manager

Tiny Pulse: “So you’ve just landed a new managerial position at a great company. Before you begin your new gig, take a step back and ask yourself what you’re trying to accomplish in your position.”

 

 

 

The Case for Employee Engagement Surveys

Tiny Pulse: “[G]reat bosses have their fingers on the pulse of their employees all year long (figuratively, definitely not literally). They understand the importance of keeping their employees engaged, and they also know they can’t do that wholly on their own. Which is why they turn to employee engagement surveys, and here’s why you should too.”

 

 

 

6 Employee Engagement Campaigns You Can Start Today

 WeSpire: “Take more of a campaign driven approach to employee engagement. You can’t run one or a series of employee engagement campaigns indefinitely and expect your employees to sustain their excitement and participation forever. People like things that are new, and they are more likely to participate in employee engagement programs that are relevant to them.

We’ve created a list of 6, easy, yet effective employee engagement campaigns your organization can roll out today or file away for use in the months to come.”

 

 

 

An Eye to the Future

Human Resource Executive Online: “Six senior HR leaders were inducted into the National Academy of Human Resources in November. Here, they address three key questions about their profession.”

 

 

 

8 Survey Questions That Get the Most Insightful Employee Feedback

Huffington Post: “Surveys are often met with groans, but asking well-thought-out questions lets your employees speak candidly. You’ll learn about your team and maybe even get the next big idea for your company.”

 

 

 

How to Manage the 6 Toughest Employees You’ll Ever Face

Inc.: “Here’s his list of the six most common problem personalities, and how to motivate them to improve their behavior.”

 

 

 

The No-Managers Organizational Approach Doesn’t Work

Gallup: “Zappos may have discovered that employees need managers after all.”

 

 

 

Engaging Employees: Big Companies Need the Most Improvement

Gallup: “Employees who work for larger companies with more than 1,000 workers report lower levels of engagement than those who work for smaller firms with fewer than 1,000 employees. The engagement gap widens for employees who work for companies with more than 5,000 workers, as these individuals report lower average results on nearly all of Gallup’s engagement items than in firms with fewer than 1,000 employees.”

 

 

 

10 Phrases Leaders With High Moral Character Always Use

Inc.: “To help you figure out whether a leader has moral character, or to test yourself and see if you have what it takes to lead, listen for these key phrases.”

 

 

 

 

Fellow Agents, what are your thoughts on this intelligence? What do you have to add?  What other sources should be consulted? Make entries in the comments log below.

 

 

Let’s Engage!

I’m Agent in Engagement Simpson…Gregory F Simpson.

Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.

Photo of Gregory F SimpsonYou can follow me @agtinengagement.
Email me at g…@a…t.com.
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.
Learn more about me at gregoryfsimpson.com.

 

 

P.S.  First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.

Other recent Agent in Engagement data/reports by Agent Gregory F Simpson: